Homeowners don't just need tradespeople in a few weeks' time to carry out a job; sometimes they need someone immediately. Think burst pipes, blocked toilets, broken boilers, or failing electrics. At Checkatrade, we found that when faced with these kinds of issues, consumers were coming to Checkatrade to find a tradesperson to help them immediately. This is where "Checkatrade Now" came in. In an emergency, users were able to quickly state what their issue was, and we would match them with an available tradesperson in their area in real-time.
Initial wireframes for design exploration of ‘Checkatrade Now’.
Initial wireframes for design exploration of ‘Checkatrade Now’.
The prototype of the mobile experience for ‘Checkatrade Now’.
The prototype of the mobile experience for ‘Checkatrade Now’.