⏱️ Duration: 7hrs

This step allows the team to test their proposed solution on real users.

How does it work?

A selection of 5-6 users are invited to take part in a user testing session lasting around 45 minutes a session

1. Welcome the user to the session and introduce them to any team members and outline what the process is going to be. Remind them that this is not a test of themselves but a test of our product!
2. Ask the user some initial questions to get an understanding of their user type
3. Present the user with the prototype and ask them to complete a short task. Remind them to think aloud while working through the task
4. Once the user has completed the test finish up by giving them an opportunity to raise any additional thoughts they have around the prototype and any other questions

Output

The solution is either validated or invalidated via feedback from the users testing the prototype. If the solution has been validated then the prototype can be carried forward into planning for development and we can all high five each other.

Tools

Face-to-face: Figma or Sketch TBD, ability to record video and/or audio and a device in which to test the prototype on

Remote: Same as above

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